Privacy Policy

1. Identity and responsibility for data processing

Servisur 2007 is in charge of the elaboration of urban furniture, playgrounds, dog parks and bio-healthy equipment.
Company address / Contact address: Calle 2 urbanizacion el puntal, 7, padul, 18640, Granada.
Contact email: servisur2007@servisur25.es

Servisur 2007 is responsible for the collection and processing of your personal data, in accordance with the current regulations on personal data protection in the European Union (RGPD/GDPR).

2. Personal data we collect

Identification: Full name.

Contact: Phone and e-mail.

Address: Physical address data.

Payment information: Data required for billing and payment management.

3. Purpose of treatment

The personal data we collect is used for:

  1. To provide our services: Elaboration, distribution and installation of urban furniture, playgrounds, canine and bio-healthy.
  2. Customer service and support: Manage inquiries, complaints and user requests.
  3. Order management and invoicing: Process payments, issue invoices and keep administrative-accounting records.
  4. Service analysis and improvement: Use analytics tools to understand web usage and optimize user experience.

At no time will we market or transfer your data to third parties, except for the purposes expressly detailed in this document.

4. Sensitive Data

Sensitive data are considered those relating to payment information and physical address, among others. Servisur 2007 adopts the pertinent security measures to guarantee the protection of this type of information and to ensure the confidentiality of the users.

5. Legal basis for processing

The processing of your data is based on:

The contractual need for the provision of services and the execution of contracts, in those cases in which it is indispensable for the correct operation and support to the client.

The explicit consent you give us by filling out forms or providing us with data through our website or other communication channels.

6. Transfer of data to third parties

Although Servisur 2007 does not share data with third parties for marketing purposes, it may share personal data with collaborators or suppliers who assist us in the improvement and maintenance of the website or in the provision of associated services. Specifically:

  • APDI Group: For web maintenance and performance improvement.

This treatment is always carried out under confidentiality agreements and in compliance with the applicable legal requirements. Under no circumstances are these third parties authorized to use the information for purposes other than those described herein.

7. Analytics tools and cookies

Cookies and tracking tools are used to optimize the user experience and improve our services. These technologies collect information automatically, such as browser type, pages visited, time spent, etc.

The use of these cookies is done in compliance with current data protection regulations and, if necessary, we will request the user's consent through the corresponding cookie notice.

8. User rights

Users can exercise their rights in accordance with the RGPD/GDPR:

  • Access: Request access to your personal data.
  • Rectification: Request the correction of inaccurate or incomplete data.
  • Deletion (Right to be forgotten): Request the deletion of your data when it is no longer necessary for the purposes collected.
  • Limitation of processing: Request the limitation or restriction of the processing of your data in certain circumstances.
  • Oppose: Oppose the processing of your personal data for reasons related to your particular situation.
  • Portability: Receive your personal data in a structured and commonly used format, or request its transmission to another data controller.

To exercise these rights, the user should contact: [Indicate e-mail or specific form]. A complaint may also be filed with the competent supervisory authority in Spain (AEPD, Agencia Española de Protección de Datos).

9. Changes in the privacy policy

Servisur 2007 reserves the right to make changes or updates to this Privacy Policy to comply with regulatory changes or adaptations to our services. When significant changes occur, users will be notified through a notice on the website or by e-mail, as appropriate.

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